How do I restart the app?

Android

1. Tap the square bottom right hand side of the menu, then swipe the app upwards until it disappears from the carousel
2. Reopen the app and try again.

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iOS

1. Swipe your screen upwards or double tap the square "home" button on your iPhone.
2. Swipe the app upwards until it disappears.
3. Reopen the app and try again.

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