Information about our use of cookies
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Some of the cookies we use are necessary for our website to function properly. These types of cookies will not store your personal data and cannot be switched off.
Other cookies that we would like to use may store your personal data, but we will only use these cookies if you have given your consent for us to do so when you first use our website.
Types of Cookies Used
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website and your use of it. They include, for example, cookies that enable you to log into secure areas of our website, such as our online portal. The cookies we use are "session" cookies. These are temporary cookies which are destroyed when you close your browser, as opposed to “persistent cookies” which will remain on your device until they expire, or you delete them from the cache.
When you close the browser and go back to the website it will not recognise any of your data. You will have to log back in to retrieve your settings/personalised information. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve our content and the way our website works, for example, by ensuring that users are finding what they are looking for easily. We will only use these cookies if you have given your consent for us to do so.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region), as well as speeding up your access to the website as you do not have to log in each time. We will only use these cookies if you have given your consent for us to do so.
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We may use this information to make our website and any advertising displayed on it more relevant to your interests. We will only use these cookies if you have given your consent for us to do so.
Third Party Cookies. Third party cookies are not place on your browser or hard drive by us; instead they are placed by third parties that provide services to us and/or you. Third party cookies may be used by advertising services to deliver tailored advertising to you on our website, or by third parties providing analytics services to us (these cookies will work in the same way as the analytical/performance cookies described above).
Information collected by our cookies
The strictly necessary cookies will not normally store your personal data. The data collected by our cookies may include analytical information about the performance and functionality of our website, and targeting cookies may collect information including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.
For further information on cookies generally visit www.aboutcookies.org.
Blocking/Withdrawing Consent
You may withdraw your consent to our use of non-essential cookies at any time by emailing privacy@converge.io.
You may also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site.
Privacy Policy
Please see our Privacy Policy to find out more about how we collect, process and protect your personal data.
How to Contact Us
Please contact us by email at: privacy@converge.io or by telephone on: 0203 808 3115, if you have any questions about this cookie policy or the information we hold about you.